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Auto Insurance Report: Why the Connection Layer Is Insuranc...

Connection rates have fallen since 2023, even as lead volume climbs. CSG's CEO, Jeff Feuer, and CCO, Jeff Piotrowski, break down what’s driving the...
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The Hidden Cost of Landline Leads

Aggregator leads bring volume, but 13% of every batch is quoted, paid for, and never contacted. See why standard outreach playbooks miss landline...
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Horace Mann’s 40% Lift in Policy Bind Rate

Horace Mann partnered with CSG to address a common challenge: converting quoted-not-sold prospects into active policyholders. By implementing a...
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The Phone Call Gap You’re Leaving Behind

Every day, brands make thousands of phone calls hoping to reach prospects, confirm interest, and drive conversions. Yet the reality is harsh: most of...
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In-House Software or Dedicated Vendor team

Most organizations believe that if they invest in the right CRM, dialer, or marketing automation platform, their internal teams will maximize...
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Compliance Risk vs. Reward

rands must continuously communicate with their prospects and customers to survive and flourish. Existing customers require service, prospects must be...
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Why “Comparable Vendors” Often Fall Short

Most organizations focus heavily on acquiring new customers, but a real growth opportunity often lies within your existing customer base....
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Unlock Peak Performance: 4 Strategic SMS Models to Scale Ac...

Unlock Peak Performance: 4 Strategic SMS Models to Scale Acquisition Stop guessing and start scaling. Download the executive framework that maps four...
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Featured in Auto Insurance Report

While many firms are just beginning to plan for AI, CSG is already in the deployment phase. In this exclusive reprint from Auto Insurance Report, CEO...
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Cross-Selling Solutions

Most organizations focus heavily on acquiring new customers, but a real growth opportunity often lies within your existing customer base....
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