Reveal the Yield in Every Lead

We built the Connection Layer So You Don’t Have To

CSG’s managed outreach methodology, refined over three decades, has converted lead data into qualified connections for major insurance, education, and financial services brands. We unify human agents, AI and automated voice, and standard and AI-powered SMS on one platform, fed by one data stream.

Every lead is measured, managed, and multiplied in one place, for maximum results.

Outreach to Engage Your Leads

Integrated phone and SMS cadences, honed through testing, innovation, and data analysis, set the industry standard.

Get Full Value from Every Lead

The right channel, human, automated, or AI-driven, is matched to how each lead actually responds. No lead goes under- or overworked.

Live Agents and Automation Combined

Every channel runs on one unified stream, not separate tools bolted together, so connection rates compound instead of competing.

Continuous Optimization

One platform means we test and optimize across every channel at once, staying ahead of emerging customer behavior. Single-channel point solutions don’t have that option.

Results That Directly Impact Your Bottom Line

We have longstanding relationships with the country’s largest brands who trust us to drive revenue, guard their brand reputation, and adhere to the strictest compliance standards.

30+

Years Experience

100‘s

of Millions of Leads Connected

15%+

Lift In Sales Conversions

$10+

Billion Revenue Generated

AI + HI: One Platform, Every Channel, Optimized Together

Artificial intelligence and human intelligence work as one platform. Every channel, human, automated, and AI voice and SMS, shares one data stream, planned and measured together, for the right connection at the right moment.

Live Agent Calls

Drive the most sales with a human connection from our on-shore agents.

Automated Dialer

Drive sales with live agent calls for genuine human connections.

Virtual Agent Calls

Cost-effective AI-driven voice communication to mine value from your leads.

AI Messaging

Personalized engagement at scale with options for pre-approved or open conversations.

SMS Text Messaging

From fully human to key-word driven conditional routing.

Improve Your Lead Conversion

Our clients report an average 15-20% lift in conversion.

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Expertise Tailored To Your Industry

Our proprietary outreach methodology has been developed over 30+ years by connecting hundreds of millions of leads in the most Competitive Industries.

Insurance

Auto, Health, Life, Home, Commercial, Worker’s Comp, Renters, Motorcycle, Pet and more

Mortgage

Purchase, Refinance, and Home Equity

Education

Undergraduate, Graduate, Nursing, Medical, and Vocational student enrollment

Home Services

Appointment Setting, Windows, Remodeling, Solar, HVAC, Security, Home Warranty

Legal Services

Mass Tort, MVA, Personal Injury, SSDI, Workers Comp, Medical Malpractice and more

And More

Healthcare, Political, Non-Profit, Senior Living, Mental Health, and Substance Use

Trusted Brand Partner

We talk to 12% more prospective students when CSG manages the lead connection and qualification process. We are so impressed that we are migrating new universities onto their platform each quarter.

Kaplan University

Enrollment Department Executive

We have partnered with CSG many times over the past 20 + years and they are top notch! Their team ensures all data flows smoothly and we never have to worry about data integrity or system issues.

Brandon Debenham

Vice President Lead Cloud

We recently combined SMS with an integrated outbound call cadence and saw over a 10% lift in conversions! The results are so encouraging that I’m introducing CSG to my colleagues in other divisions of Red Ventures.

Mitch Hillbrands

Director of Operations

When I gave a lead to CSG, I knew it was going to yield the most sales conversations possible. They are experts at connecting leads to our agents and were instrumental in helping us achieve our sales goals.

National Brand

Life Insurance Company

Customer Solutions Group applied a custom campaign that proved successful. Their hands-on approach and professionalism helped us launch a new product. I would definitely use CSG for any future endeavor.

Ebay

Sales Executive

CSG immediately fixed the biggest problem my agency clients have with data leads by applying a consistent, smart and effective outreach strategy to every single lead. Conversion rates shot up right away.

The Lead Clinic

Founder

Our sales improved significantly. Customer Solutions Group is a professional, ethical, and practical advisor on all things related to inside sales. I was particularly impressed by the quality of their representatives!

Western Union

Inside Sales Executive

CSG developed a lead outreach and qualification campaign for us that is second to none. They recommended and tested different cadences, scripts, and messaging to optimize performance and drive lead value.

Mark Entenman

Marketing Analytics

Customer Solutions Group has been a terrific business partner over the years. Their insurance and leads background have been invaluable in developing our program, and I would highly recommend them.

Liberty Mutual Insurance

Policy Sales Executive

Their on platform head-to-head testing produced statistically accurate tests with real-time results posted in their web portal. This made figuring out what media and cadence made the best economic sense more accessible.

Jay Fontanini

Revenue Optimization

Solutions For Your Customer Journey

Tailored to meet your team’s needs.

Acquisition

Customer Acquisition

Maximize results from all lead types: 1st party, 3rd party, and partner.

Follow-Up On Quote

Unlock the value of quotes that did not previously buy.

Survey

Tools to match your qualitative and quantitative research objectives and budget.

Sales

Cross-Sell

Grow your revenue from existing customers while protecting your brand.

Lead Qualification

Stop wasting your sales team’s time on unqualified leads.

Appointment Setting

Fill your sales agent’s schedules with qualified prospects.

Retention

Feature Activation

Increase customer loyalty, improve customer retention, and reduce cost of service.

Claims and Customer Service

Improve customer satisfaction, streamline processes, and save valuable agent time.

The Best Way to Turn Leads Into Customers and Maximize Revenue

If you are buying or generating leads for your business, we can help you. Fill out the form or give us a call at

(888)-925-1075.

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